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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1417
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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I just moved to a place and i would like to know how the

Customer Question

hi.i just moved to a place and i would like to know how the digital central heating programmer works.the model i have is siemens rwb7,it's been set up to work all day but unfortunately that doesn't happen,the radiators are warm only for one hour and after they turn off
Submitted: 1 month ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 month ago.

Hi my name is ***** ***** if you go to the following like and look for the RWB7 it gives you the set up procedure for the timer. If you need further information come back to me -- http://www.knh.org.uk/yourhome/runningyourhome/centralheatingcontrols.shtml

Customer: replied 1 month ago.
i found that link before but still heating doesn't work.the programmer has been set up on "on" and radiators are warm only one hour 2-3times a day
Expert:  Dales-Electronic replied 1 month ago.

First thing have you bled the radiators?

Customer: replied 1 month ago.
this is an electric heating sistem so i don't think i have to bleed the radiators
Expert:  Dales-Electronic replied 1 month ago.

So are you saying you have storage heaters?

Customer: replied 1 month ago.
this is what i have
Expert:  Dales-Electronic replied 1 month ago.

OK standard water filled radiators that need bleeding first off. Understand the system, you have a boiler which heats the water then pumps it around the pipes and through the radiators. The radiators then get hot and heat the room. If you have air in the radiators they you get reduced heating. Secondly the boiler will be controlled remotely or by its own controls. Do you have any electrical test equipment such as a multimeter?

Customer: replied 1 month ago.
sorry i don't have any equipment.this is first time i'm dealing with this type of situation.how can i bleed the radiatirs?
Expert:  Dales-Electronic replied 1 month ago.

You will need a radiator key from a local hardware store - it you then look at one of the ends of the ratiator at the top you will see a square nut. with a towel handy unscrew the bleed screw a little and you should hear air coming out. When water starts coming out close the nut tight and move to the next.

Customer: replied 1 month ago.
let me find a key and i let you know if it works or not
Expert:  Dales-Electronic replied 1 month ago.

OK Im here until 11pm with just a break for lunch and tea - so leave me a message and I'll get back to you

Customer: replied 1 month ago.
i bleed all the radiators and none had air inside.i just looked at the terminal or what ever is the thing with alarm,heat,call and supply and only last one has the light on.when the light next to "heat" turns on then the radiators get warm
Customer: replied 1 month ago.
the light next to "alarm" is flashing and i don't know what to do.is that normal?
Customer: replied 1 month ago.
i switched it off and on and now the light from "call" is steady red
Expert:  Dales-Electronic replied 1 month ago.

Is the boiler running?

Customer: replied 1 month ago.
not anymore.it worked for 2-3minutes till the red colour showed up
Expert:  Dales-Electronic replied 1 month ago.

OK is the red light on the boiler or the programmer?

Customer: replied 1 month ago.
the red light is on the boiler.so a few hours ago alarm was red,i switched off and on and boiler started working but that was for a few minutes till the light on "call" turned red.now it's completely "dead",it doesn't make any noise and the only light on is at supply
Expert:  Dales-Electronic replied 1 month ago.

What is the make and model of your boiler?

Customer: replied 1 month ago.
i don't know if that can help you with anything
Expert:  Dales-Electronic replied 1 month ago.

OK attached is the installation handbook for this model - if you go to page 22 it gives you the procedure to test and reset the boiler. From what you have said you have a problem with the boiler itself not the programmer or radiators.

Expert:  Dales-Electronic replied 1 month ago.

https://www.heatraesadia.com/literature/installation-manuals/Amptec-installation-manual.pdf

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