How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

The door to our dishwasher flops down to the parrallel

Customer Question

The door to our dishwasher flops down to the parrallel position. seems to have lost a spring or something . . . ?
Submitted: 8 months ago.
Category: Appliance
Expert:  JamesI replied 8 months ago.

Good morning, my name is ***** ***** I will assist with your query.

What is the make and model if the dishwasher your having an issue with?

Customer: replied 8 months ago.
NEFF Model No. FD 8502 Serial number S 4443 W8 GB/16
Expert:  JamesI replied 8 months ago.

Sorry for the delay in responding, most likely the spring mechanism has failed, it may have just come off, or part of the hinge holding the spring may have failed.

The NEFF E-NR Model number S4443W8GB/16

You can pick up a new mechanism online here, for around £15, however due to the complexity of getting to the hinge would suggest you get an engineer to come out strip it down and replace it for you.

Should you wish me to recommend someone in your area please provide me with your postcode.

Regards

James

Related Appliance Questions