Hi there are two resets you can try. Switch the unit off at the wall, set the dial to the off \ 12 o'clock position, turn the washer on at the wall hold down the start button and while doing so set the dial to any programme, and hold the button in for 5 seconds, see if the washer not lets you set to any program.
If this doesnt work you can try and engineer reset:
Turn the washer off.
Turn dial to 90 deg cotton cycle.
Press and hold the start button and with this held in turn the washer on.
Keep start button held in till the light starts to flash then let go.
Please let me know how you get on.
Hi, I havent heard back from you, do you require any further assistance?
If not appreciate if you can rate the service received, so I may close the case