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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 743
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My dishwasher is not washing the dishes properly they come

Customer Question

my dishwasher is not washing the dishes properly they come out some clean the rest with black bits cleaned filter and arms its like the dishes not rinced and sandy
Submitted: 1 month ago.
Category: Appliance
Expert:  JamesI replied 1 month ago.

It sounds like there is debris in the sump which isnt being pumped out.

When you remove the filter at the base there should be a metal grate which should life up, which will reveal the void below where water sits.

Please this out with a sponge and try and remove any traces of sand particles, run the washer back on a rinse, and reinspect the void to see if it showing signs of sand.

The black bits may also from a failing component such as the water softener, or heater, so by running it just on a rinse it just circulates the water around, after that then run it again on a high heat \ intensive wash and see if you get the same fault.

Please let me know how you get on.

Expert:  JamesI replied 1 month ago.

Hi Mary, I havent heard back from you, do you require any further assistance?

If not appreciate if you can rate the service received, so I may close the case

Regards

James

Customer: replied 1 month ago.
sorry its taken so long to reply i will trythis thank you
Expert:  JamesI replied 1 month ago.

Hi Mary, just wanted to follow up and see how you got on cleaning out the sump of the dishwasher?

Expert:  JamesI replied 27 days ago.

Hi Mary, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.

Should you need any further assistance please advise how I can assist you further.

Regards

James

Expert:  JamesI replied 25 days ago.
Hi Mary, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.Should you need any further assistance please advise how I can assist you further.RegardsJames
Expert:  JamesI replied 20 days ago.

Hi Mary, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.

Should you need any further assistance please advise how I can assist you further.

Regards

James

Expert:  JamesI replied 19 days ago.
Hi Mary, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case. Should you need any further assistance please advise how I can assist you further. Regards James

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