Hi David, some spares are easily sourced as they are used across a range of models.
If you can help me out with the model number or Gas Council code for the appliance I can find out if spares are available.
This information should be found on the rating plate of the range.
I will await to hear back from you.
If you have already contacted suppliers trying to source the part and cant find parts then the range engineer you spoke to originally is correct the unit is beyond economical repair.
You may well find a suitable part however you will most likely invalidate your home insurance, as the part will not have been fitted according to manufactures specifications, as such it appears the appliance has come to the end of its life.
Please let me know if I can be of any further assistance.
Hi David, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.
Should you need any further assistance please advise how I can assist you further.
David, the issue is around the parts are not available, in this case the thermocouple.
By all means if you can show me a suitable thoughmocouple, I am happy to see if this has a suitable Gas Council code which would make it compatible with your appliance.
From my research no such parts are available for your unit, if you secure parts from a donor unit from a scrap yard (which I think is your best bet) the appliance can be repaired, but you will not find any gas safe engineer who will use any 'universal' parts which is not certified by the gas council, as the liability sits with the last gas safe engineer who commissioned the appliance.
Your only option as I see it is to find a suitable part, if you send me the GC (Gas Council) code of the 'universal' part, or the details of the donor part, if it comes back as compatible, I can find someone to attend and replace the part.
I know this isnt what you want to hear, but when is comes to safety and liability no trustworthy engineer is going to risk bodging an appliance for making an extra £50, in effect it would be criminal.
I hope this clarifies why your unable to find an engineer able to assist without the parts being made available.
Hi David, I havent heard from you.
If you require any further assistance please let me know, otherwise would appreciate you log back in and rate the service received using the star rating on the page, so I may resolve the query.