Hi Nigel, your best option is to use some string to override the door lock.
Please see the video here, and let me know how you get on.
Hi Nigel, I would appreciate it if you could please log back in, and rate the service received, and let me know if I can be of any further assistance.
Hi Diane, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.
Should you need any further assistance please advise how I can assist you further.