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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9130
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Bosch dishwasher SGS46E02G/75 which is not cleaning

Customer Question

I have a Bosch dishwasher SGS46E02G/75 which is not cleaning items in the upper tray right hand side. I have checked the salt, broggled the spray arms, used a generic cleaner, cleaned the trap, checked the impeller and have now run out of ideas!
Any suggestions?
Many thanks
Submitted: 20 days ago.
Category: Appliance
Expert:  Michael replied 20 days ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your dishwasher?

Also is that the only areaa not getting cleaned well?

Sincerely

Tech Michael

Customer: replied 19 days ago.
Hi, Michael,
The dishwasher is about 9 years old. That model number is ***** recognized by the Bosch website!
Yes, the lack of cleaning is the top right hand side. The items are left with small food bits on them and some residue is there too. I have cleaned the two spray arms several times now, to no avail.
Cheers
Expert:  Michael replied 18 days ago.

Hi, the sites wont always recognize the models :-(

You really need to call them to place your order, here is a good site for that but please call, they will figure this out for you;-)

Also they will ship the same day in most cases.

I will help you replace the bad part. But first you need to check the main water pump, for a clog, check the supply lines and and inside the pump impeller to be sure there isn't food clogging it.

If that's all clear you need to replace the main water pump in this one. Also, I woudl also replace the water inlet valve at this time. It is an electrically operated solenoid for letting water in to the unit, They wear out and clog as well.

Just a small restriction will cause this issue as well-)

Please call Espares to place your order: 0844 9777 888.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael

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