Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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2. I will give you the best possible Answer for your problem without the ability of actually being present with you.
The better you describe the problem, the quicker I can help ;-)
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It looks like you would me to call you on this issue?
I will send you the offer as per Just Answer now. If you would like that please accept the offer and I will call you at your earliest convenience.
If not thats ok as well, we could work this way if you like? Its just a slower process is all.
I do need the Make, Full model # and approximate age of your unit?
The picture would be great but not needed;-)
Provided this is your Built in Microwave oven?
How long after you set the timer, does it take for the unti to cut off?
And what exactly happens to the time when this happens?
Can you simply reset the time cook and it tries again, or do you need to disconnect power to get it to run again?
This will tell me a lot.
Thank you Tech Michael