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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Timer cuts off does not heat

Customer Question

Timer cuts off does not heat
Submitted: 11 days ago.
Category: Appliance
Customer: replied 11 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michael replied 11 days ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

I will help you the best I can ;-)

It looks like you would me to call you on this issue?

I will send you the offer as per Just Answer now. If you would like that please accept the offer and I will call you at your earliest convenience.

If not thats ok as well, we could work this way if you like? Its just a slower process is all.

I do need the Make, Full model # and approximate age of your unit?

Thank you

Sincerely

Tech Michael

Customer: replied 11 days ago.
Model # HBC84E653B BOSCH.
Approximate age 6 to 8 years.
I will send picture to you.
Expert:  Michael replied 11 days ago.

The picture would be great but not needed;-)

Provided this is your Built in Microwave oven?

How long after you set the timer, does it take for the unti to cut off?

And what exactly happens to the time when this happens?

Can you simply reset the time cook and it tries again, or do you need to disconnect power to get it to run again?

This will tell me a lot.

Thank you Tech Michael

Thank you

Tech Michael

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