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Kelly
Kelly, Home Appliance Technician
Category: Appliance
Satisfied Customers: 20834
Experience:  Technician with over 30 years of experience.
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I am getting a message 'E:15' with a flashing tap faucet. I

Customer Question

I am getting a message 'E:15' with a flashing tap faucet. I am not able to turn the machine off or reset it. I have to switch off at the mains and when I turn it back on I receive the same message. A whining noise also accompanies this - sounds like an engine burning out?
Submitted: 10 days ago.
Category: Appliance
Expert:  Kelly replied 10 days ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 days ago.

There is water under the tub, in the plastic base of the machine, that has actuated the flood cycle. That will have to be dried up to restore service. Easiest access is to remove the panel from below the door or pull it out and remove a side panel. Once it has been dried, normal operation should restore. If it leaks again, you will need to address the source of the leak.

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