Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi Geoffrey, I am Tech Michael.
Im sorry to hear that.
Its a good thing the freezer is holding its temperature though I will explain later if needed.
But it could also be a defrost issue, we will work on that first.
Is there any heavy frost or ice on the inside rear wall in the freezer?
Also may I have the Full model # of your freezer?
And its approximate age?