How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

Bosch Freezer Currently flashing -18; pressed "alarm"

Customer Question

Bosch Freezer
Currently flashing -18; pressed "alarm" supposedly should show warmest temp reached in freezer but shows -29 which is colder; after 5 secs main light ( 2 in diagram ) continues to show -18 but still flashinjg.
The book says it should now stop flashing.
Advici please
Geoffrey Nolan
Submitted: 3 months ago.
Category: Appliance
Expert:  Michael replied 3 months ago.

Hi Geoffrey, I am Tech Michael.

Im sorry to hear that.

Its a good thing the freezer is holding its temperature though I will explain later if needed.

But it could also be a defrost issue, we will work on that first.

Is there any heavy frost or ice on the inside rear wall in the freezer?

Also may I have the Full model # of your freezer?

And its approximate age?

Thank you

Tech Michael