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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Even though we cleared the e1 and f8 codes they come back

Customer Question

Even though we cleared the e1 and f8 codes they come back after one wash
Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: May tag mdw710 6 years old
Assistant: Do you plan on doing the work yourself?
Customer: Depends what needs doing. I'm not very big
Assistant: Anything else we should know to help you best?
Customer: I don't think so
Submitted: 11 days ago.
Category: Appliance
Expert:  JamesI replied 11 days ago.

The fault is explained here.

If after clearing the error code the issue reoccurs this suggests you have a intermittent faulty inlet valve.

I would suggest you replace the inlet valve, after checking the inlet hose isnt kinked and the service valve is open.

Customer: replied 11 days ago.
Thanks we'll try that
Expert:  JamesI replied 10 days ago.

How did you get on?

Customer: replied 10 days ago.
It was a bit late to check it last night or source a valve to replace. We'll be having another look at it tonight. Thank you
Expert:  JamesI replied 10 days ago.

No problem, will await to hear back from you.

Expert:  JamesI replied 7 days ago.

How did you get on?

Customer: replied 7 days ago.
Going to speak to a handyman and maybe order a new valve which will take some time to arrive I believe from looking up online
Expert:  JamesI replied 7 days ago.

OK, do let me know if I can be of any further assistance.

The handyman should be able to test the valve and prove its at fault before ordering a replacement by using a multi meter.

Customer: replied 7 days ago.
Ok thanks. Will see what he says when I speak to him
Expert:  JamesI replied 7 days ago.

Will await to hear back from you.

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