Hi Mark, if you open the washer do you see any water sitting in the sump at the bottom?
Secondly leave it switched off for a few minutes, turn it on and select a program.
When the program starts do you heat the pump (whoring noise) start even for a 5 seconds?
When you say the pump starts do you mean the circulation pump (spinning the rotary arm, or the drain pump)? If it starts the drain pump when shutting the door it suggests it might be in a anti flood mode, which could be due to a faulty reed switch and the appliances things its overflowing to turns on the pump to prevent a flood in the kitchen.
Ok, you need to check below the sump by removing the front panel below the door, and see if you can see water in the base.