How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1768
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
75967336
Type Your Appliance Question Here...
JamesI is online now

I have a Bosch dishwasher SMS53M02GB/B3. Has worked

Resolved Question:

I have a Bosch dishwasher SMS53M02GB/B3. Has worked perfectly for two years. It has been asking for Rinse Aid, but when I pour the liquid into the oblong box beside the soap compartment, it all flows out. Now it is also asking for salt, but I have no idea where to put any salt. Ordinary table salt, or can one buy dishwasher-specific salt? If only there were an illustrated user's guide on the internet to download.
Cheers, Lanna
Submitted: 2 months ago.
Category: Appliance
Expert:  JamesI replied 2 months ago.

Hi Lanna,

Please never use table salt in the dishwasher.

Dishwasher or softener salt can be purchased from your local super market, it will be with all the washing liquids, such as the one here.

Give me a minute and I will lookup your washer spec and advise where to place the salt, its normally under a screw cap below the spinning spray arm.

Expert:  JamesI replied 2 months ago.

The instruction video here shows you how to install the salt.

Have a look at the video and let me know if you have any further questions.

JamesI and other Appliance Specialists are ready to help you