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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16552
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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My Beko tall freezer has switched off and the red light has

Customer Question

My Beko tall freezer has switched off and the red light has come on
Assistant: What's the make and model? And have you checked the settings recently?
Customer: Not sure. Will have to check. Which settings do you mean?
Assistant: Do you plan on doing the work yourself?
Customer: Not sure what's involve d I' m not very practical as l and fear it may be a replacement project
Assistant: Anything else we should know to help you best?
Customer: No
Submitted: 27 days ago.
Category: Appliance
Customer: replied 27 days ago.
Is anything happening with this? I was given an 8 minute waiting time half an hour or more ago.
Expert:  Daniel replied 26 days ago.

Hi

Sorry for the delay in getting to your question. Do you still need help on this?

If so then can you post the model number please.

Regards

Customer: replied 26 days ago.
Daniel, what I have is TFF673APS
Customer: replied 26 days ago.
I don't wish to spend any more money if the freezer is a write-off.
Expert:  Daniel replied 26 days ago.

Ok as this is a frost free model the most common cause of the fault here is too much on the freezer evaporator. As this stops the airflow around the freezer and causes the red warning light to come on.

What you can try first is empty the freezer and turn it off for 24 hours and leave the freezer door open.

This will allow all the ice on the evaporator to melt away.

Then after 24 hours turn it back on and see how it goes from there. As this should cure the fault from there.

Or if you are handy at repairs then turn it off and empty the freezer.

From there remove the covers at the back and behind there is the evaporator.

Use a hairdryer and melt it all.

Then refit the covers and see how it goes from there.

Try that and see what happens and let me know.

Customer: replied 26 days ago.
Ok, thanks, I'll give it s shot.
Expert:  Daniel replied 26 days ago.

No worries, Hopefully this sorts it out from there for you.

Daniel and other Appliance Specialists are ready to help you
Customer: replied 25 days ago.
Sorry, Daniel but it hasn't worked. We left it for several hours and the green light alone was on but it didn't seem to be getting any colder. We left it on overnight and this morning the red light had come back on and it still wasn't freezing.
Expert:  Daniel replied 25 days ago.

To be honest you want to leave it for at least 24 hours with the door open as several hours may not be enough to full melt all the ice as its usually a block of ice in there.

So try a 24 hour defrost and see how you go from there.

Customer: replied 24 days ago.
Daniel, I fear the worst, I'm afraid. I should have been clearer. We had the problem some weeks ago and the freezer has been switched off with the door open since then. I am sure that with the general summerish temperatures, any defrosting would surely have occurred. Is it possible that the machine is just defunct?
Expert:  Daniel replied 24 days ago.

Ok if you have already done a fully defrost before and had it off then its looking like the compressor is the fault here.

Now for this it isnt even worth messing with as the cost of this will be roughly the same as a new one.

So im afraid its not looking good here.

Customer: replied 24 days ago.
Ok. I was afraid you would say that!
Customer: replied 22 days ago.
I'm into new freezer?
Expert:  Daniel replied 22 days ago.

Im afraid so as this will be cheaper and easyier then fixing this one.

Customer: replied 22 days ago.
Thanks for your thoughts and help, Daniel
Expert:  Daniel replied 22 days ago.

Your welcome.