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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16653
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have changed the brushes but have no display and the start

Customer Question

Hi I have changed the brushes but have no display and the start button is flashing like it is stuck some how
Submitted: 22 days ago.
Category: Appliance
Expert:  Daniel replied 22 days ago.

Hi

Can you post the model number of the washer please.

Thanks

Customer: replied 22 days ago.
Wm14s392gb/09
Expert:  Daniel replied 22 days ago.

Thanks for that. When you get the F21 error code then usually you need to reset it.

The reset process is below:

-Turn the appliance knob to the 'off' or reset position, 12 o'clock.

-Turn the knob to the 6 o'clock position.

-Press and hold the spin reduce button.

-Whilst holding it, turn the knob to the 7 o'clock position.

-Continue holding the spin reduce button for about 5 seconds.

-Release the button.

-Turn the knob to off.

Try that and see how it goes from there and let me know.

Expert:  Daniel replied 17 days ago.

Hi

I see the question is still open here. Do you still need help on this?

If so the just get back to me. If not then if you could remember to click the star ratings at the top of the page that would be great.

Many thanks