Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi Lucy, so I am clear water flooded out of the filter cap or the filter hose?
Its unlikely you will need an engineer.
Remove the filter cap, and inspect it check there are no tears to the seal.
Next replace the filter cap making sure its aligned, start the washer on a rinse cycle left it fill up and see if you can see where water is coming out as it fills, adjust the cap as some times the caps dont need to be fully close and a quarter of a turn aligns the washer and stops them leaking.
See if you can stop the flooding and come back to me with outcome of where it was leaking and if its stopped.
Obviously if it continues to leak and flood just switch off the appliance and drain it using the filter hose.
Do you need any further assistance?