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Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 496
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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Siemens integrated fridge/freezer. Mine is 5 years old this

Customer Question

Siemens integrated fridge/freezer. Mine is 5 years old this month. 2 days ago started beeping . Display in top of fridge is showing AL , not the temperature. Have tried resetting but no good. Fridge is still cool but freezer not working at all. Help!
Joan
Submitted: 9 days ago.
Category: Appliance
Expert:  Richard Hill replied 7 days ago.

Hi Joan,

Try defrosting the freezer as per you manual; empty it, turn the freezer off and leave the door open. Have some old towels ready to soak up any water spillage. Once fully defrosted, power back on and see if that works. If not you'll need to call out an engineer to investigate further.

Best Regards,

Rich

Expert:  Richard Hill replied 4 days ago.

Hi Joan,

Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive rating would be much appreciated.

Best Regards,

Rich