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JamesI
JamesI, Handyman
Category: Appliance
Satisfied Customers: 1765
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My Siemens extractor fan hood model: LC959509B has

Resolved Question:

My Siemens extractor fan hood model: LC959509B has completely stopped working. I noticed that the red display lights were brighter and locked then it completely stopped working. Please could you advise.
Thank you.
Submitted: 28 days ago.
Category: Appliance
Expert:  JamesI replied 28 days ago.

Do you have the ENR number for the extractor, and advise how old the appliance is?

From your brief description it suggests it could be a blown fuse if there is no sign of power. You should be able to locate a plug just above the extractor or some times within the chimney, once located swap the fuse with that from another appliance and see if its still dead, if it is put the original fuse back, and let me know the outcome.

Customer: replied 28 days ago.
Thank you James. I thought it might be the fuse. The wire does seem to be going up via the inner flute - albeit a very tight fit, I shall try to hunt out the plug/fuse.
Expert:  JamesI replied 28 days ago.

No problem, let me know how you get on.

Expert:  JamesI replied 23 days ago.

How did you get on troubleshooting?

Customer: replied 23 days ago.
The extractor hose going into the ceiling fits very tightly so I'm nervous about forcing it to see if their is a fuse box up above it. Thank you for asking.
Expert:  JamesI replied 23 days ago.

Your looking just for a socket with a 13A plug, isnt there a metal outer flue which encases the hose?

Customer: replied 23 days ago.
I’ve slid that down to expose the hose but it is very tightly fit into the hole above into the ceiling which is where I assume the fuse box is the electrical wire is running up there.
Expert:  JamesI replied 23 days ago.

They must have have put the plug in the ceiling void then, which isnt uncommon but not helpful.

Rather than disturbing it, if you have a multi meter you can check to see if you are getting voltage at the PCB where the flex from the ceiling terminates.

If it shows there is no power then you know its worth removing the pipe which should come off the extractor and let you fold it so you can get your arm into the ceiling void, the hoses have alot of give.

Customer: replied 23 days ago.
Thank you very much. I’ll see if I can get a multi metre.
Expert:  JamesI replied 23 days ago.

I will follow up with you later in the week.

Expert:  JamesI replied 16 days ago.

How did you get on?

Customer: replied 16 days ago.
No joy so far. Could the fuse be in the (image attached)? Thank you
Expert:  JamesI replied 16 days ago.

Very unlikely, it should be within the plug, as you fuse the wire as early on in the circuit should the cable be cut for example.

JamesI and other Appliance Specialists are ready to help you
Customer: replied 16 days ago.
Thanks. James. Shall pursue finding the fuse.