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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16972
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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HOOVER VISIONTECH MODEL VTC814D22. NOT SPINNING WITH LOAD,

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HOOVER VISIONTECH MODEL VTC814D22. NOT SPINNING WITH LOAD, RUNS PERFECT WITHOUT LOAD AND SPINS FINE. WHEN UNDER LOAD IT WILL SPIN VERY SLOWLY THEN END SPIN CYLCLE WITHOUT SPINNING FAST.

Hi

When this happens its usually either worn carbon brushes or the motor itself.

What you need to so is pull the washer out and make sure its unplugged.

Then remove the back panel and from there you will see the motor at the bottom of the drum.

Remove this and at the back either side are the carbon brushes.

Take them out and see if they have worn. If so then you need to replace them from there.

But if the carbons are fine then im afraid its looking like a motor fault here as it will be a weak motor were it cannot turn when underload. In this case then the motor will need to be replaced to sort this im afraid.

But check the carbon brushes first as fingers crossed its just them thats causing the fault here.

Regards

Daniel and other Appliance Specialists are ready to help you
Customer: replied 1 month ago.
hi there. just to let you know. i felt that the pump was taking a long time to finish pumping out. it did pump out generally ok though. i changed it and the machine is working great. these machines have major sensors for balance and i think that it senced the clothes where unbalanced and wet. thanks again.