How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Hill Your Own Question
Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 588
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Type Your Appliance Question Here...
Richard Hill is online now

The lower basket looks as though it should have 8 wheels but

This answer was rated:

the lower basket looks as though it should have 8 wheels but only has 7 is this right?
It is a Neff S513K60X1G/ 04I also found a stainless steel Pin 22mm x 3mm in the filter. Is this connected to the wheel issu

Hi Tony,

Yes, I've studied the manual and the lower tray should have 8 wheels, 4 on each side opposite each other.

I presume the pin is from the wheel, but do the wheels that are on the basket look like they have a similar pin holding them on?

Best Regards,


Richard Hill and other Appliance Specialists are ready to help you