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Matt
Matt, Mechanical Engineer
Category: Audi
Satisfied Customers: 21615
Experience:  BEng hons Mech engineering, in auto industry 22 years
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I have an Audi A4 Avant 2009 and when reversing from stationary

Customer Question

I have an Audi A4 Avant 2009 and when reversing from stationary it travels a car's length and then there is a loud clunk from the automatic gearbox. It doesn't jump out of gear and the problem doesn't occur in 'Drive' or in any other selection. It is a loud solid noise/shudder between the front seats and occurs over 50% of the time I select 'R'.
It's been in to an Audi centre twice to try and cure but no success. The latest attempt was a software upgrade suggested by an Audi engineer after searching the Audi website but this has not solved the problem.
Submitted: 4 years ago.
Category: Audi
Expert:  Shantal-Mod replied 4 years ago.

Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!

Shantal

Customer: replied 4 years ago.
Yes please take a bit longer in replying to me.

A
Expert:  Shantal-Mod replied 4 years ago.

Hello A,

We will continue to look for a Professional to assist you.


Thank you for your patience,

Shantal

Expert:  Shantal-Mod replied 4 years ago.

Hello A,

I apologize as we have not yet been able to find a Professional to assist you. Do
you wish for me to continue to search for someone to assist you or would you
like for us to close your question at this time?


Thank you for your patience,

Shantal

Customer: replied 4 years ago.
Please continue

A
Expert:  Shantal-Mod replied 4 years ago.

Hello A,

Thank you for your patience, we will continue to look for a Professional to assist you.

Thank you,

Shantal

Expert:  Matt replied 4 years ago.
Hello

do you know if this is the multitronic gearbox? or the conventional auto?