How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Technician
Category: Audi
Satisfied Customers: 39198
Experience:  Tech Expert
9261905
Type Your Audi Question Here...
Mike is online now

i have an A6 with the red mmi screen. my radio will only

Customer Question

i have an A6 with the red mmi screen.
my radio will only pick up 1 or 2 stations and the signal seems to fade in and out.
help
Submitted: 3 years ago.
Category: Audi
Expert:  Shantal-Mod replied 3 years ago.

Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know Thank and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

you,

Shantal

Customer: replied 3 years ago.

please continue

Expert:  Shantal-Mod replied 3 years ago.

Hello,

Thank you for getting back to me. We will continue to look for a Professional to assist you.

Thank you for your patience,

Shantal

Expert:  Mike replied 3 years ago.
Hello and Welcome to justanswer..

My name is XXXXX XXXXX

Please tell me exactly what you have done / tested / checked so far..

Plus - was anything / any work done at the vehicle prior to this happening - or did it just occur?

Rgds, MIKE...................................
Customer: replied 3 years ago.

just bought the vehicle, didnt check the radio, so dont know.

Expert:  Mike replied 3 years ago.
Hi again..

Thank you for your reply - and info there.

Ok - Im afraid that this is a common issue with these MMi units - one of the faults that occur anyway...

I have to say, that without testing it, I suspect the power amp ( for the MMi ) is faulty - they do die.. ( on the right hand side in the boot - check for water ingress as thats a common issue )... but again there are many components that can cause what you have - even down to the MOST circuit (pwr circuit )

Too - spills from drinks ( previous owner ) is a common issue that can cause this too - even to bad solder on the circuit boards.

I suggest then check what you can - which is really the amp in the boot as above - After that though, if you cannot find any issues there - really your very best move then would be to have a plug in diagnostic test done. This is done via the OBD socket on the car - Any Vw / Audi dealer can do this for you to find the cause of the fault - as can any small type garage that has the correct equipment ( many do so it may be worth ringing round )

So thats the way forward on this now. I am sorry that I cannot say it will be this / or that - there are just two many things on the system that do fail... Let me know how you go or if you need anything more - but that is the way forward now on this for you -

Let me know if you need anything more on this at all -

Meantime -- Please click on the OK rating to Excellent ratings service for me now, Thank you for that... and you can get back to me anytime if you need / wish..

Best Rgds, MIKE.


Please note, you are rating the content of my "answer" - my help to you - not the "system" which can experience delays etc which are not under my personal control -or delays caused by "time -off" which we all have on occasion - Thank you.


What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    182
    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    182
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/audidoc/2008-12-23_175252_headshot.jpg AudiDoc's Avatar

    AudiDoc

    ASE Certified Technician

    Satisfied Customers:

    1583
    Independent European garage owner. Over 20 years experience
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG mike_a_mechanic's Avatar

    mike_a_mechanic

    Mechanic

    Satisfied Customers:

    70
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    UK Qualified Car Technician

    Satisfied Customers:

    36
    Fully qualified 19+yrs exp/self employed technician in the UK
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1080
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    453
    Licensed diagnostic and repair technician