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Matt, Mechanical Engineer
Category: Audi
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Experience:  BEng hons Mech engineering, in auto industry 22 years
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I bought my Audi A6 Le Mans 2.7 Quattro in Feb 2008 as an ex

Resolved Question:

I bought my Audi A6 Le Mans 2.7 Quattro in Feb 2008 as an ex demonstrator Reg HJ 07 NMV. In Jan 2009 the rear windscreen washer pipe leaked on to the MMI control unit and rendered it U/S. Audi replaced the control unit under warranty. In Feb 2002 the washer pipes leaked again and they were repaired again under warranty. At the same time they carrie out recall work 19F8 ( I don't know what this was). The control unit wasn't damaged this time.
The pipes have again burst and this time the control unit has ceased to work again.
The question is would I be entitled to get the control unit replaced under the warranty and how do we stop it happening again. Audi say it is because I am not using Audi screen wash and the jets block up.
Submitted: 3 years ago.
Category: Audi
Expert:  Shantal-Mod replied 3 years ago.
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Expert:  Matt replied 3 years ago.
Hello

There should be a case for replacing the unit again as you can prove its a faulty design that hasn't been addressed with different parts

I'd ask then to secure the pipes with small clips or ty wraps and I'd also consider putting the MMI unit inside a plastic bag to help protect it in future


and its possible that not using Audi fluid can cause this so I'd start using it in future

if you buy it from GSF its a lot cheaper
Matt, Mechanical Engineer
Category: Audi
Satisfied Customers: 21359
Experience: BEng hons Mech engineering, in auto industry 22 years
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