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Greg
Greg, Technician
Category: Audi
Satisfied Customers: 7063
Experience:  Automotive diagnostic tech
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Door will lock with key fob but will not work with key.

Customer Question

Hello
Door will lock with key fob but will not work with key. Problem if battery goes in fob?
Any easy fix?
Submitted: 11 months ago.
Category: Audi
Expert:  Shantal-Mod replied 11 months ago.
Hello,
I'm Shantal and I'm a moderator for this topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like for us to close your question?
Thank you,
Shantal
Customer: replied 11 months ago.
As I payed it informed me that there were 3 audi mechanics online waiting to answer my question.
I would now like a refund please.
Expert:  Greg replied 11 months ago.

Hi .

Still need assistance with the key issue .

As understood the FOB works but not the key in the door .

Greg

Customer: replied 11 months ago.
Hi
That's right.
The door also locks and unlocks with button on inside of door. Key will not open doorlock at all.
Expert:  Greg replied 11 months ago.

Hi .

This is probably due to the key never being used . spray WD40 in the key hole and wait for it to soak in .

then try inserting the key and wiggle it around ,it will eventually loosen up and turn .

If this does not work then you will need to remove the door panel and check the linkage are all free and move .

if all are free you will have to replace the key cylinder .

Need further assistance with this issue then please get back to me .

Kind regards Greg