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Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 24278
Experience:  BMW Expert
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I own a 2008 320d Sport model with automatic transmission that

Customer Question

I own a 2008 320d Sport model with automatic transmission that has approximately 50,000 miles. It developed a transmission problem recently where the transmission would get locked into gear when trying to accelerate. The car had to be stopped and restarted to clear the fault. This happened sporadically a couple of times. We then took the vehicle to the local BMW dealer where it had all of it's regular maintenance performed and after inspection they said they could smell burnt oil and there was metal filings but they didn't know why the transmission would have failed as it had. They are quoting £5,000.00 to replace the transmission. I'm shocked that a BMW transmission would fail after so few miles on a car that had been properly looked after and then I as the owner would have to pay so much for the repair that is obviously down to a poor product. Could you please provide some insight and advice on this problem? Is this a common fault on this model of BMW?
Submitted: 4 years ago.
Category: BMW
Expert:  Steve replied 4 years ago.

Hello,

 

sorry to hear of the problems you are having

 

it is not common for a BMW transmission to fail at this mileage, especially if it has never had to be serviced or had any problems in the past. BMW transmissions can fail at relatively low mileages (between 100 and 150k miles) but 50k is VERY low for this so there may have been some defect in this particular transmission - or it could just be random bad luck.

 

If the fluid is burnt and contains filings, then I am afraid their diagnosis does sound correct - this usually points to the need to replace or rebuild the transmission.

 

If you are out of warranty, then unfortunately BMW has no responsibility. However, you can ask BMW corporate and your dealership for goodwill assistance in covering all or part of the repair.

 

Sorry if you were hoping for a different answer, please don't shoot the messenger - I can only give the honest answer, which I have. Please remember that a low rating PUNISHES me for my honest and prompt response, and I receive nothing for my time and answer until a positive rating is clicked.

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