How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve Your Own Question

Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23694
Experience:  BMW Expert
26942375
Type Your BMW Question Here...
Steve is online now

i have recently bought a new key fob for my 08 320d from a

Resolved Question:

i have recently bought a new key fob for my 08 320d from a main dealer, as my other one stopped opening the doors. i have had it in the ignition and run the car for over half an hour but it still doesn't unlock/lock the doors, am i doing anything wrong or should i be checking something else?
Submitted: 2 years ago.
Category: BMW
Expert:  Steve replied 2 years ago.
Hello,

I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.

The key should not require anything additional to unlock the doors

Most likely the issue is with the receiver or central locking computer, not the key.

The vehicle will need to be scanned with a factory bmw scan tool or equivilent to verify - this is your next step.

Sorry if you were hoping for a different answer, please don't shoot the messenger - I can only give the honest answer, which I have. Please remember that a low rating PUNISHES me for my honest and prompt response, and I receive nothing for my time and answer until a positive rating is clicked.

Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23694
Experience: BMW Expert
Steve and other BMW Specialists are ready to help you
Customer: replied 2 years ago.
Thanks for your answer, looks like need new receiver in rear spoiler as radio signal starting to break up too.

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    98
    BEng hons Mech engineering, in auto industry 22 years
< Previous | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    98
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/Guest/2008-02-15_191551_avatar.jpg Roger's Avatar

    Roger

    BMW Master Tech

    Satisfied Customers:

    2823
    10 yrs. experience as BMW Master Technician, shop foreman and dealer.
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    BMW Technician

    Satisfied Customers:

    83
    Fully qualified 19+yrs exp/self employed technician in the UK
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1095
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    467
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience