I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
I would suggest you unhook the vehicle battery for one hour to see if this issue will reset.
if not, then this indicates component failure and you will either need a software update or hardware replacement to fix the issue.Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.