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Steve
Steve, BMW Expert
Category: BMW
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Experience:  BMW Expert
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I have recently purchased a new 520 Tourer. However when rains

Resolved Question:

I have recently purchased a new 520 Tourer. However when rains there is water ingress on both rear windows leaving a puddle on the seats. Is this a common problem.
Submitted: 2 years ago.
Category: BMW
Expert:  Steve replied 2 years ago.

Hello and welcome

My name is ***** ***** it will be my pleasure to assist you today.

I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.

you have asked "is this a common problem"

the answer is no, this is in fact very uncommon

something is amiss if you have water coming in from two windows, the vehicle may have been in an accident

please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.


Customer: replied 2 years ago.

Hi, I should have said that this is a brand new car.

Expert:  Steve replied 2 years ago.

Please do not forget to CLICK ON a positive rating

that doesnt really change the answer, except that it can't have been in an accident in that case. something was not assembled correctly or parts are defective, then.

I would involved BMW corporate customer service if you have not yet.

Please do not forget to CLICK ON a positive rating

Steve and other BMW Specialists are ready to help you

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