How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve Your Own Question

Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23698
Experience:  BMW Expert
26942375
Type Your BMW Question Here...
Steve is online now

I have a bmw 318d (2010 reg) at the weekend I decided

Resolved Question:

Hi , I have a bmw 318d (2010 reg) at the weekend I decided to fit some Msport interior which I brought second hand.
I disconnected the battery when I put the two front seats then reconnected afterwards."I did knock the headlight switch in by accident though , but it pulled back out.
There is now a light on my dash in red - car on a ramp - fault code CC-id 231 , My lights now stay on , there are no indicators or hazards lights, no lights to light up the clocks e.g speedo and revs and also the two front windows are not working.
Do you think this was caused by disconnecting the battery / changing the interior or damaging the headlight button?
And would it be an easy fix or dose it need to be reprogrammed at BMW?
Thanks
Steve
Submitted: 1 year ago.
Category: BMW
Expert:  Steve replied 1 year ago.
Hi,
Have you had the fault logs read from the car?
Customer: replied 1 year ago.

Not yet I have an auto electrician coming out tomorrow. Thought I would ask the question before hand to try and save myself some money before I get him out.

Expert:  Steve replied 1 year ago.

I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.

the ccid code you have stands for:

Lighting system! Stop the vehicle carefully

 

Check displays and possibly turn signals, foglights, main-beam headlights and headlight flasher inoperable.

Stop the vehicle, check and continue journey with care. Have the problem checked by the nearest BMW Service.

you have asked: Do you think this was caused by disconnecting the battery / changing the interior or damaging the headlight button?

it could have been caused by either but more likely the battery if anything. it is likely an internal fault within the footwell module which controls all lighting

And would it be an easy fix or dose it need to be reprogrammed at BMW?

this will not be an easy fix, and auto electrician probably won't be able to do much - I would skip him (save the money) and take the vehicle for proper diagnosis at a BMW garage with the equipment necessary for this (and yes programming would be required if the footwell module is replaced).

be sure to check fuses if you have not, just in case

Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.

Steve, BMW Expert
Category: BMW
Satisfied Customers: 23698
Experience: BMW Expert
Steve and other BMW Specialists are ready to help you

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    98
    BEng hons Mech engineering, in auto industry 22 years
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    98
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.co.uk/uploads/Guest/2008-02-15_191551_avatar.jpg Roger's Avatar

    Roger

    BMW Master Tech

    Satisfied Customers:

    2823
    10 yrs. experience as BMW Master Technician, shop foreman and dealer.
  • http://ww2.justanswer.co.uk/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    BMW Technician

    Satisfied Customers:

    83
    Fully qualified 19+yrs exp/self employed technician in the UK
  • http://ww2.justanswer.co.uk/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1095
    Automotive diagnostic tech
  • http://ww2.justanswer.co.uk/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    467
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.co.uk/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience