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Steve, BMW Expert
Category: BMW
Satisfied Customers: 22846
Experience:  BMW Expert
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I have. A 320d the engine will not turn over when button is

Customer Question

I have. A 320d the engine will not turn over when button is pushed battery is ok
Submitted: 8 months ago.
Category: BMW
Expert:  Steve replied 8 months ago.
What was your question about this? Did you want to know possible causes?
Customer: replied 8 months ago.
Yes please
Expert:  Steve replied 8 months ago.
When the button is pressed, does he starter motor engage or not?
Customer: replied 8 months ago.
No it does not ...nothing
Expert:  Steve replied 8 months ago.
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
The first thing to do would be to check all fuses. Sometimes a very random blown fuse can cause this. Also unhook the battery for one hour to reset all systems, and try a jump start if you have not just to be sure it isn't a battery issue. Also try locking/unlocking key drivers door a few times using the key in the door.
Assuming the fuses are good and the battery reset does not help, nor a jump or key in door, then there are a few other things that can cause this. While not all can be trouble-shooted at home, I hope this information will be helpful to you and yield a possible solution.
1) bad key - try another one (this is most common)
2) bad brake light switch - make sure your brake lights work. If not, the switch is above the brake pedal.
3) shifter not fully in park (auto transmission only) - try moving it around a bit, try starting in both park and neutral
4) bad immobilizer (aka EWS or CAS) - nothing can be done, dealer equipment is required to fix. When this goes bad or out of alignment, the car does not get the proper signal that the correct key is present, and therefore, the car will not start and the starter will not be allowed to engage.
5) bad transmission position switch (auto transmission only, located on side of transmission, accessed from under car) - this is what signals the car that it is in neutral/park and is safe to start.
6) bad clutch switch (manual transmission only, located above clutch pedal) - this is what signals the car that the clutch is depressed and is safe to start.
7) dead starter/solenoid/relay - you would need to access the starter and test for the start signal to verify.
8) bad ignition switch/cylinder/start button - unlikely as you would generally not get all other functions / power to come on inside the car in that case
Of course, it could also always be something totally random like a wiring breakage or problem with the engine control computer or other control module, but this is unlikely and hard to predict - and impossible to diagnose at home.
The best path forward will be to replicate the problem with the vehicle connected to a bmw scan tool to verify the cause if none of the simpler items above pan out.
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Customer: replied 8 months ago.
Let's hope so many thanks...will give all a try
Expert:  Steve replied 8 months ago.
You are welcome please kindly click on a positive rating
Customer: replied 8 months ago.
We'll my husband is a complete 'plum' as I did mention low battery to him about 2 hrs. ago as you can guess it was the battery....MANY MANY THANKS for all you assistance in our he says he can't get it to charge enough ......any ideas? Please
Expert:  Steve replied 8 months ago.
I would be happy to answer your new question for no extra charge however I cannot do so until I receive proper credit via positive rating for my complete answer to my original question
Steve, BMW Expert
Category: BMW
Satisfied Customers: 22846
Experience: BMW Expert
Steve and other BMW Specialists are ready to help you
Expert:  Steve replied 8 months ago.
If the battery will not charge I would suspect a simple bad battery or possible a bad cable/ connection

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