How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve Your Own Question

Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23484
Experience:  BMW Expert
26942375
Type Your BMW Question Here...
Steve is online now

I have a x5 e53 on a 56 plate, for a while now ive heard a

Resolved Question:

Hi, i have a x5 e53 on a 56 plate, for a while now ive heard a noise coming from the right hand side of engine. Its like air is gushing through something. Ive been told its probably air intake leak. Now the noise is louder and whining. It usually happens between 2/ 3 k revs. Also it used to churn black smoke out if i booted it, just for a few seconds. That has stopped now. Wondered if the turbo has gone because it has lost a bit of power.
Submitted: 6 months ago.
Category: BMW
Expert:  Steve replied 6 months ago.
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
Thank you for your attention to the rating requirement.
Your description suggests a failed turbo, although I take leaks are easy to test for so that would also be worthwhile
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Customer: replied 6 months ago.
Can you tell me the easiest way to check this out please.
Expert:  Steve replied 6 months ago.

you will need to have the intake smoke tested for a leak, and/or have the turbo replaced. These unfortunately are not things that are designed to be easily checked at home, professional equipment and training is required.. Please do not forget to CLICK ON a positive rating

Expert:  Steve replied 5 months ago.

hello, I can see that you have rated my service as bad. this PUNISHES me for providing an honest answer to your question. what part of your question was not answered? I am sorry if you do not like the news you are receiving but that is beyond my control. I do not deserved to be punished by a bad rating for being honest.

Steve, BMW Expert
Category: BMW
Satisfied Customers: 23484
Experience: BMW Expert
Steve and other BMW Specialists are ready to help you

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    92
    BEng hons Mech engineering, in auto industry 22 years
< Previous | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    92
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/Guest/2008-02-15_191551_avatar.jpg Roger's Avatar

    Roger

    BMW Master Tech

    Satisfied Customers:

    2823
    10 yrs. experience as BMW Master Technician, shop foreman and dealer.
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    BMW Technician

    Satisfied Customers:

    82
    Fully qualified 19+yrs exp/self employed technician in the UK
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1089
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    467
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience