BMW Repair Questions? Ask a Mechanic for Answers ASAP
sorry for the delay. does the car have keyless go? ie where you can keep the key in your pocket and still start the car?
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it sounds like both keys have dead batteries or are simply faulty in this case - you would need to order a new key or have your current one cut open to replace the sealed battery inside of it.
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if the key is missing you would want to purchase a second one regardless, so that is the path I would go down first. You do not want to own a bmw with only one key because you are one drop or spill away from being stranded if the one key goes bad.