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Ask Mike Kelly Your Own Question
Mike Kelly
Mike Kelly, Auto Service Technician
Category: Car
Satisfied Customers: 5470
Experience:  17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
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Hi I drive an 05 LAguna, when the car is idle the stereo

Customer Question

Hi
I drive an 05 LAguna, when the car is idle the stereo says mute and also as Im driving it keeps muting every 10-15 seconds, I cant fins a way to stop this would you have any idea what is causing this? There is also a car phone kit fitted but not in use

Thanks
Alan
Submitted: 3 years ago.
Category: Car
Expert:  Shantal-Mod replied 3 years ago.

Hello Alan,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you,

Shantal

Customer: replied 3 years ago.

Hi shantal


Yes I can wait thanks for your help


Alan

Expert:  Shantal-Mod replied 3 years ago.

Hello Alan,

Thank you for getting back to me. We will continue to look for a Professional to assist you.

Thank you for your patience,

Shantal

Expert:  Mike Kelly replied 3 years ago.
Hi,my name is mike and I will assist you with your question.
Is this a stock radio or aftermarket?
Customer: replied 3 years ago.

Hi Mike its a stock radio!


Regards


Alan

Expert:  Mike Kelly replied 3 years ago.
Ok I am also a warranty inspector and I have inspected this issue before,the issue that you are having is consistent with the internal sound board starting to short out and electrically fail and this results in the issue that you are having. This part of the radio is not repairable and requires replacement of the radio.