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Rob
Rob, ASE Certified Technician
Category: Car
Satisfied Customers: 905
Experience:  30 years trade experience
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Octavia 2000 rear near side door lock. How can I release door

Customer Question

Octavia 2000 rear near side door lock. How can I release door lock please?
Door is closed and cannot be opened using inside lever or outside door handle.
The inside lever will pull up and lifts the inside button under extreme load but springs back when released without unlocking door.
The out side handle pulls out about 20 mm without any load whereas the offside door, which works correctly, releases its lock after pulling handle out about 5mm.
It would also appear that the rear child locks will not work.
I haven't found any guides on how to take off door lock whilst door is unable to open!
A difficult one I know, wondered if you can help please
George
Submitted: 2 years ago.
Category: Car
Expert:  Rob replied 2 years ago.
Hi Geeorge.
I am SORRY YOU HAVE HAD TO WAIT SOME TIME FOR A RESPONCE FOR THIS ISSUE THIS IS SOMETHING I CAN HELP YOU WITH IF YOU STILL NEED IT.
REGARDS ROB
Customer: replied 2 years ago.

yes I still need the help please.


You did not list what questions you need to help me.


I await your next email


thank you


George

Expert:  Rob replied 2 years ago.
Hi George.
As the door card is off this will make it a lot easier .
The fault with these locks is they will only fail when the dead lock is activated and the only way to release this is to break the plastic part of the lock with a hammer and screw driver .
if you require more help with this please reply
regards rob.
Customer: replied 2 years ago.

Thank you


Can only see half of the lock


Where is the deadlock?


But which plastic part please?


Can I purchase the plastic part or do I have to buy the expensive lock please?


Regards


George


 

Expert:  Rob replied 2 years ago.
Hi George.
the dead lock is incorporated inside the lock mechanism
the unfortunate thing is once they become faulty there is now way to release this without breaking it and the unit will need to be replaced.
If you can use a tool to hit at the lock it will release .
I see a lot of these faults and my method is the only way.
regards rob

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