Hello and Welcome...
My name is XXXXX XXXXX Im happy to help --
What was the original fault that lead you to replace the alternator?
Hello - So you had the battery light on yes -
battery light com up
Ok - at the time -did you carry out a battery charge test?
yes its ok
No - at the time , before you changed the alternator... did you test the output then?
And what were the readings then?
12.6 when standing / tickover or revving as well?
wait, this is when it is not lit
when the engin working is 14.3
Ok - Im trying to find out the readings before you changed the alternator... were proper tests carried out - to see what the voltage output was -
I dont know in the shop told me that is the alternator and after his shift was unable to find the problem
Ok so - you are going off what the shop has done - you haven't done the work yourself?
What then are they saying is the problem - ?? Have they run proper tests since?
were do you tonk is the problem
Basically - you could have a faulty "new" alternator - it does happen.. It simply needs to be checked off vehilce - or - on vehicle but with a tester that tests it seperate to the vehicle wiring - that rules out any issues with the vehicle that way - or in. If its a faulty alternator - then a replacement will fix this. If not - that will show up too.. Then, the wiring needs to be checked - carefully through... Often you get bad wiring that will cause this issue - but if that is ruled out, then its either a relay or computer fault - these run through the cars computer.
For the computer to be tested, it has to be connected to a suitable diagnostic machine - you need to be sure the shop you are using has this - otherwise they cannot run the tests - you would need most likely a Dodge shop - or one that has that level of test equipment.
So if all else checks out as ok - and its looking like a computer fault - you must have that test properly - its too expensive to change out on a guess.
thanks i hope to discover the problem
That is the way for sure... thats the best way - and the cheapest. if I can help you anymore at all at anytime with this, do let me know.. If we are done here for now - I do just need you to click on the OK ratings for me please.