Hello and Welcome....
My name is XXXXX XXXXX Welcome to justanswer.. Im happy to help you.
Im sorry to read of your troubles.. I hope you were not hurt at all in the accident. Can I just ask, what was the light identified on the dash?
I am not receiving any reply from you here in Live Chat - I will give it a couple of mins or so, then I will need to switch us to the QA system and we can carry on there ---
Ok - Im switching us to the QA system now - I will get back to you there ;)
WHEN I RETURNED THE CAR TO THE DEALER I WAS INFORMED BY ONE OF THEIR MECHANICS THAT THE LIGHT WAS ILLUMINATED BY THE ENGINE MANAGEMENT SYSTEM WHICH WOULD CAUSE THIS KIND OF PROBLEM. THE SENIOR MANAGEMENT COULD NOT OR WOULD NOT UNDERSTAND WHAT COULD HAVE CAUSED THIS AND CONTINUED TO DENY RESPONSIBILITY.
you have definitely hit the nail on the head mike. with your expert diagnosis i can now argue my points with their director which should cause him to back down from his inflexible stance