How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert Your Own Question

Robert
Robert, UK Qualified Car Technician
Category: Car
Satisfied Customers: 4438
Experience:  Fully qualified / self employed garage technician in the UK
13210289
Type Your Car Question Here...
Robert is online now

My ford 6000 CD player is locked. Code has been typed in wrong

Resolved Question:

My ford 6000 CD player is locked. Code has been typed in wrong too many times. Is there a way around this please. I cannot do anything. Dealers are saying to replace the unit.
Submitted: 2 years ago.
Category: Car
Expert:  Robert replied 2 years ago.

Hi..

Hopefully i can help..

How many times has the wrong code been entered or put in and whats its showing on the display?

Customer: replied 2 years ago.

Code has been typed in 15 times I believe. Also I was told you get a second chance if you hold down the number 6 button. I did this and my brother typed in the code wrong. The screen just says locked.

Expert:  Robert replied 2 years ago.

Hi..there thanks for your responce..

Ok..thats unfortunate - usually that method you mention can work when you reach about 10 attempts - since its been done about 15 times then its gone past the 13th attempt which essentially means your radio wont accept any further codes - basically permanently locked out im afraid so there isnt really anything you can do on a diy bases - the only option open really as you may of gathered already is to have the unit taken off the car and unlocked via electronic unlocking tool to electronically decode it which is a laptop based programme that most car radio/audio specialist may have..if you know anyone locally that does that then thats basically about the only way forward that way..the other is as the dealer suggested to replace the unit - whether it be second hand/with its code so you dont have the same issue again..so above thats about the only two options open sadly when it comes to the radio's...normally as ive seen and done myself if nobody locally can decode it replacement is usually the better option..maybe try ebay and find one exactly the same and ensure it has its correct code before considering purchasing..I do hope this helps

Customer: replied 2 years ago.

Can I not replace the battery? I really don't want to buy a new one.

Expert:  Robert replied 2 years ago.

Hi..there..

The radio units dont have batteries in them - its run through the cars own supply via ignition switch - if your refering to the main battery under the bonnet - if theres nothing wrong with that battery then you shouldnt need to have it replaced - if the power is interupted to the radio or through battery disconnection.then again you need to enter the code for the radio to work again the correct code via the correct input procedure - as it is now - disconnecting the battery wont help nor replacing it..the problem is the radio unit itself in the car has locked down and the options really are to have it eletronically unlocked or replaced.i know its not what you want to hear but unfortunately thats about the options you've have as above in in previous answer .i do hope this helps further

Robert, UK Qualified Car Technician
Category: Car
Satisfied Customers: 4438
Experience: Fully qualified / self employed garage technician in the UK
Robert and other Car Specialists are ready to help you

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Greg

    Greg

    Technician

    Satisfied Customers:

    1067
    Automotive diagnostic tech
< Previous | Next >
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1067
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4197
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    452
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience
  • http://ww2.justanswer.com/uploads/UK/ukiaibal/2012-11-9_205920_SAM0109.64x64.JPG uk_iaibal's Avatar

    uk_iaibal

    UK Car Mechanic

    Satisfied Customers:

    1
    Verified Car Mechanic.
  • http://ww2.justanswer.com/uploads/NA/nabilc/nabilc_avatar.64x64.jpg Billy's Avatar

    Billy

    Trainer/ Master Technician

    Satisfied Customers:

    38
    Trainer 8+ years, master tech. 10+ years, SAE member
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Auto Service Technician

    Satisfied Customers:

    1256
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.