How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Kelly Your Own Question

Mike Kelly
Mike Kelly, Auto Service Technician
Category: Car
Satisfied Customers: 5469
Experience:  17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
19374685
Type Your Car Question Here...
Mike Kelly is online now

a combo 53 plate and it won't start. When I turn

Resolved Question:

Hi I have a combo 53 plate and it won't start. When I turn the key nothing happens all dash lights come on but nothing happens when I turn the key.
Not even a click. The starter looks like it's quite new. I don't no if it's related but the glow lights only stay on for 1 second then go out
Submitted: 2 years ago.
Category: Car
Expert:  Mike Kelly replied 2 years ago.
Hello, welcome. My name is***** will do my very best to assist you with your question. I apologize if you have been waiting long for a response.
From what you are describing the issue that you are having is a electrical failure to the ignition switch which is where the starter gets its signal to spin over.
This is a common failure on this vehicle.
Customer: replied 2 years ago.
Hi mike
Where is the ignition switch located would you happen to know the part number and could you describe how you would go about replacing it !
Thanks
Craig
Expert:  Mike Kelly replied 2 years ago.
The ignition switch is inside of the steering column and the steering column would need to be opened up
To replace the switch. Not sure of the part number off hand.
Customer: replied 2 years ago.
Ok , spot on thanks for that. So are the glow plugs staying on for about one second only related to this ignition switch?
Expert:  Mike Kelly replied 2 years ago.
Yes that is correct. The glow plugs are related to the ignition switch, after the switch is replaced the plugs will be fine.
Mike Kelly, Auto Service Technician
Category: Car
Satisfied Customers: 5469
Experience: 17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
Mike Kelly and other Car Specialists are ready to help you
Customer: replied 2 years ago.
Hi mike , sorry to bother you. I have fitted new ignition switch but it is still the same , any other ideas ? Cheers
Expert:  Mike Kelly replied 2 years ago.
Since the ignition switch did not fix the issue, the next step would be to have the vehicle connected to a diagnostic machine to ensure that the ecu is communicating with the ignition switch. Thank you.
Customer: replied 2 years ago.
I have a small hand held one and no codes are coming up on it, would one at a garage be more in depth or should the codes come up on the hand held ?
Expert:  Mike Kelly replied 2 years ago.
It would take one at the garage to see the communication from the ecu.
Customer: replied 2 years ago.
Ok cool, the van will start with a tie and run no bother though, would it still be ecu?
Expert:  Mike Kelly replied 2 years ago.
No that would be a loose connection, could be at ecu.

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Greg

    Greg

    Technician

    Satisfied Customers:

    1067
    Automotive diagnostic tech
< Previous | Next >
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1067
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4197
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    452
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience
  • http://ww2.justanswer.com/uploads/UK/ukiaibal/2012-11-9_205920_SAM0109.64x64.JPG uk_iaibal's Avatar

    uk_iaibal

    UK Car Mechanic

    Satisfied Customers:

    1
    Verified Car Mechanic.
  • http://ww2.justanswer.com/uploads/NA/nabilc/nabilc_avatar.64x64.jpg Billy's Avatar

    Billy

    Trainer/ Master Technician

    Satisfied Customers:

    38
    Trainer 8+ years, master tech. 10+ years, SAE member
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Auto Service Technician

    Satisfied Customers:

    1256
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.