Hi..there..apologies for the delay...do you still require help with this?
If so... was this level issue before or after service? whats it sitting at now?
what did the dealer say in regards ***** ***** level issue?
what engine does it have ..cc/fuel type?
Any sort of excessive fuel usage since ownership?
The issue has now been resolved - it appears that the oil level was actually ok. I re-checked after emailing yourselves and noticed a much heavier layer of oil at the maximum level, so I believe the oil above that was residual from the tube. We did take the car back to the dealer who checked and confirmed this.