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I hasked the garage who did the work - they confirmed that they tightened the clips to the hoses (the next day the car completely steamed up and had to be towed back. They then replaced the hoses. The problem returned shortly after and they eventually discovered that there was a fine crack in the radiator (heater matrix) which they replaced. Not long after the problems I described started and the response has been to add water to the coolant. Today I mentioned that the carpet and underlay under the driver's side is damp/wet and the response was that this may be because the original saturation had not yet dried out (coolant will take longer to dry out as it cannot evaporate in the closed area. Just to mention there seems to have been quite a few components replaced over the year (the ignition system, etc) - I am taking this car to another garage who specialise in electrical work who will look at the matrix again after removing the dashboard.
Hi Robert, thank you again, I have made progress and the new garage did a pressure test and identified that the leak is coming from the heater matrix and that the part did not seem right for the car. They have not yet looked under the dashboard. I contacted the original garage and eventually found out that the radiator fitted was not a genuine Ford part. The mechanic who fitted it has left the company some months ago. They have offered to provide a courtesy car and fit another heater matrix. I still am concerned but my husband wants to give them the opportunity to put it right.
Hi..Again..Good to hear you have finally got to the route of the problem..and proves that the "new garage" knows what they are doing - as that would be the first thing even i would do to test for leaks or by dye leak test on any coolant system as i mentioned before - The problem i see is that you've clearly stated that this leak has gone on for sometime and then told to keep filling it up regardless of the fact the matrix and the new one was faulty..so the original garage has had alot of chances to put this right..... all i can say really is that if the new garage as identifed the matrix faulty then i would of left to them to sort out...but its totally down to your choice who does the job..if the original garage are willing to provide a car and do the job a reduced cost and fitting genuine unit..then it might be worth giving them the benefit of the doubt..just ensure once the jobs complete they give you a run down of the parts fitted and show its a genuine matrix fitted.and the system has been re-tested to ensure no leaks are present...