How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Matt Your Own Question

Matt
Matt, Mechanical Engineer
Category: Car
Satisfied Customers: 21366
Experience:  BEng hons Mech engineering, in auto industry 22 years
12772297
Type Your Car Question Here...
Matt is online now

Citroen berlingo Multispace 2008 petrol. anti-pollution light

Resolved Question:

citroen berlingo Multispace 2008 petrol.
anti-pollution light came on and didn't relight when restarted. loss of power though has persisted. just had full service but didn't fix loss of power issue. it is drivable but frustrating performance -needs more than usual revs to pull away.
Submitted: 1 year ago.
Category: Car
Expert:  Matt replied 1 year ago.
Hello this may be an issue with the FAP system In the exhaust is a soot filter known to PSA as a FAP. It runs very hot to burn some of the soot off every few thousand miles. It uses an additive is called Eolys and is stored next to the diesel tank with a computer controlled dosing mechanism.+If you don't drive it long enough, fast enough; then the regeneration process won't commence and the filter will block. Take it for a 40 minute blast down a empty dual carriageway; As you need to maintain above 50mph for around six minutes - that will start the process. Alternatively; take it to your dealer or Citreon specialist for a forced regeneration. If it's done more than 50,000 they will probably just fit a new FAP and top up the additive. this will cost £6-800.
Customer: replied 1 year ago.

you mentioned deisel,mine is a petrol model. does this affect your diagnosis?

Expert:  Matt replied 1 year ago.
Hellothanks for the extra information that does effect things and in which case its likely to be a fault with one of the oxygen sensors in the exhaust or it could be a blocked cataylst as the next step I'd suggest trying a bottle of this http://www.cataclean.com/ if that doesn't help then I'd get a fault code read off to point to which sensor is at fault
Customer: replied 1 year ago.

Thanks Matt , I'll give that a go. John

Expert:  Matt replied 1 year ago.
Hello John Bear in mind that the site takes a deposit from you at the beginning and this is held by the site until you rate my answer at which point the cash is split between the site and the expert. so if my answers have been helpful please rate my answer.
Matt, Mechanical Engineer
Category: Car
Satisfied Customers: 21366
Experience: BEng hons Mech engineering, in auto industry 22 years
Matt and other Car Specialists are ready to help you

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Greg

    Greg

    Technician

    Satisfied Customers:

    1067
    Automotive diagnostic tech
< Previous | Next >
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1067
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4197
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    452
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience
  • http://ww2.justanswer.com/uploads/UK/ukiaibal/2012-11-9_205920_SAM0109.64x64.JPG uk_iaibal's Avatar

    uk_iaibal

    UK Car Mechanic

    Satisfied Customers:

    1
    Verified Car Mechanic.
  • http://ww2.justanswer.com/uploads/NA/nabilc/nabilc_avatar.64x64.jpg Billy's Avatar

    Billy

    Trainer/ Master Technician

    Satisfied Customers:

    38
    Trainer 8+ years, master tech. 10+ years, SAE member
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Auto Service Technician

    Satisfied Customers:

    1256
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.