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Matt
Matt, Mechanical Engineer
Category: Car
Satisfied Customers: 20581
Experience:  BEng hons Mech engineering, in auto industry 22 years
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I bought a Pioneer car radio AVH-X3500DAB 2 years ago.Fitted

Customer Question

I bought a Pioneer car radio AVH-X3500DAB 2 years ago.
Fitted by Halfords, worked very well.
A year ago my car battery went dead and the radio lost all the pre-sets.
Since then the DAB radio only receives about 5 stations no matter where I am.
How do I get all the other stations back I had before?
Many thanks for your help
Cheers
Dietmar Hartmann
Submitted: 11 months ago.
Category: Car
Expert:  adamd-mod replied 11 months ago.
Hello there,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thank you!
Adam
Customer: replied 11 months ago.
Happy to wait
DAB part of radio hasn't worked for a few months......
Thanks for your help
Cheers
Dietmar
Expert:  adamd-mod replied 11 months ago.
Hello,
Thanks for getting back to me.
We will continue to look for a Professional to assist you.
Thank you for your patience,
Adam
Expert:  Matt replied 11 months ago.
Hello as the 1st step I'd suggest to turn off the ignition and then press and hold the reset button on the front panel See the image
Customer: replied 11 months ago.
I tried the reset
No improvement
Any other ideas???
Expert:  Matt replied 11 months ago.
OK
there's a firmware update for this model? So I'd try that next
see here for the files and the information on how to perform the update
http://www.pioneer.eu/uk/support/software/AVH-X3500DAB/page.html
Expert:  Matt replied 11 months ago.
Hi
do you still need help?
Bear in mind that the site takes a deposit from you at the beginning and this is held by the site until you rate my answer at which point the cash is split between the site and the expert. I am only paid for my work on this question if you rate my answer, using the star system at the top of the screen. Please do not forget! Thank you

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