How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert Your Own Question

Robert, UK Qualified Car Technician
Category: Car
Satisfied Customers: 4340
Experience:  Fully qualified / self employed garage technician in the UK
Type Your Car Question Here...
Robert is online now

When I turn key in ignition of car primera 02 petrol all

Customer Question

When I turn key in ignition of car primera 02 petrol all dash lights come on as normal but when key is turned to start nothing but silence is it immobiliser or starter or key fob, I did notice when I lock car with key fob car icon on dash is continually flashing, when I lock from internal switch all is ok
Submitted: 1 month ago.
Category: Car
Expert:  Robert replied 1 month ago.


By the sounds of could well be the immobilser Nats system..Have you tried a second key to see if that works..other than that id say the first basic checks to rule out is to ensure the battery is fully charged and voltage is reaching the starter when in the start need to ensure that is happening....also sometimes if you rotate the key all the way on start position and leave it in that position for 5 seconds then all the way back and then repeat that step 3 or 4 times and see if that resets it..faling that i suspect the problems going to be immobiliser in that the car not seeing the key and hence wont allow the car to start up in that case you will need to have the car plugged in to see if the key is being recognised or not...I do hope this helps

What Customers are Saying:

  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex

Meet The Experts:

  • Greg



    Satisfied Customers:

    Automotive diagnostic tech
< Last | Next >
  • Greg's Avatar



    Satisfied Customers:

    Automotive diagnostic tech
  • Matt's Avatar


    Mechanical Engineer

    Satisfied Customers:

    BEng hons Mech engineering, in auto industry 22 years
  • Ross's Avatar


    Diagnostic and repair technician

    Satisfied Customers:

    Licensed diagnostic and repair technician
  • Rob's Avatar


    ASE Certified Technician

    Satisfied Customers:

    30 years trade experience
  • uk_iaibal's Avatar


    UK Car Mechanic

    Satisfied Customers:

    Verified Car Mechanic.
  • Billy's Avatar


    Trainer/ Master Technician

    Satisfied Customers:

    Trainer 8+ years, master tech. 10+ years, SAE member
  • Mike Kelly's Avatar

    Mike Kelly

    Auto Service Technician

    Satisfied Customers:

    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.