How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 37550
Experience:  Avid repairer and trouble shooter of Cell Phones
32989067
Type Your Mobile Phones Question Here...
Richard is online now

I have rang a persons mobile several times today but I dont

Resolved Question:

I have rang a person's mobile several times today but I don't get any ringing from his mobile it just beeps and ends call and also my texts I've sent have all come up failed can you explain what's going on with the other persons phone has mine is working perfectly
Submitted: 3 years ago.
Category: Mobile Phones
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Is the issue only calling this one person? Or any person that you call?

Thank you
Customer: replied 3 years ago.

only ringing this person i have know problem ringing or texting anyone else i have also tried to ring and text this person off another phone too and get the same response

Expert:  Richard replied 3 years ago.
Thanks Diane.

The issue is with their phone, I would first have them remove the battery and wait 3 minutes.

Put the battery back in the phone and let it start.

This will restart the firmware, remove any corruption issues on their phone.

Once done, then try to call them.

If it still fails, tell me the make and model of their phone please.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 3 other Mobile Phones Specialists are ready to help you