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CELLGIRL
CELLGIRL, Cell Phone Technician
Category: Mobile Phones
Satisfied Customers: 5559
Experience:  BSC computer science (honors)
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Hi I have just bought a haier w718 4.2.2 unfortunately it is

Customer Question

Hi I have just bought a haier w718 4.2.2 ip67

unfortunately it is bricked is it possible to put it back to the factory settings the person who I bought it from said they had tried to update it to use other languages when it bricked can you help me please if it can be done please let me know how I'm not computer literate so please be patient kind regards shaun

Submitted: 3 years ago.
Category: Mobile Phones
Expert:  CELLGIRL replied 3 years ago.

CELLGIRL :

Hello. My name is Michelle and I will be assisting you today.

CELLGIRL :

open the settings icon

CELLGIRL :

scroll down and select privacy

CELLGIRL :

there you will see factory data reset option

CELLGIRL :

select that and the phone will be reset to factory default.

Customer :

Although I don't have the phone as yet I will definitely try this if it does not work for whatever reason can I get back to you kind regards shaun ps how long do you get to sort things out?

CELLGIRL :

yes you can get back to me anytime by opening this chat session and post me a reply from your justanswer email.