How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nick H. Your Own Question
Nick H.
Nick H., Phone Specialist
Category: Mobile Phones
Satisfied Customers: 8276
Experience:  Sr. Cell Phone Expert, Phone Tablet Repair Shop
63271161
Type Your Mobile Phones Question Here...
Nick H. is online now

forgotten password XXXXX a samsung GT-E2121B

Resolved Question:

forgotten password XXXXX a samsung GT-E2121B
Submitted: 3 years ago.
Category: Mobile Phones
Expert:  Nick H. replied 3 years ago.
Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.

Sorry that you forgot the password XXXXX unlock your phone. Unfortunately, we will have to Factory Reset your phone.

Remove your SIM card first so it will not erase your contacts on SIM card. Then reset the phone.

Turn off phone remove battery, then remove SIM card replace battery without sim card, turn phone on and enter code *2767*3855#, then wait for phone to reboot itself. If your phone is low on battery, make sure to connect to charger. Turn phone back on. You can now use it again.

If this method did not work or you need more help, please reply back to continue our conversation. If you do not require further assistance, kindly rate my service. Thank you!

Nick
Nick H. and other Mobile Phones Specialists are ready to help you