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Richard
Richard, Electronics Engineer
Category: Mobile Phones
Satisfied Customers: 36526
Experience:  Avid repairer and trouble shooter of Cell Phones
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I have a Samsung mini GT-I8190N when I phone 2 people to iPhone

Resolved Question:

I have a Samsung mini GT-I8190N when I phone 2 people to iPhone my number comes up blocked but if I text them my name is XXXXX XXXXX phone is set to allow all I'd what should I do brought it to shop but they said nothing wrong
Submitted: 3 years ago.
Category: Mobile Phones
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

To clarify, you mean when you call them, they get no ring as it appears they are blocking your number?

Or your number is XXXXX showing as it is hidden?

Thank you
Customer: replied 3 years ago.
My number is XXXXX showing as it is hidden but if I text them it's not hidden
Expert:  Richard replied 3 years ago.
Thank you

I want to confirm the settings on the phone first please.

Press the menu icon.
Press Settings.
Press Call settings.
Press Additional settings.

After a moment, the current settings are displayed.
Press Caller ID.
Press Show number.

Save this then call them and tell me if your number is XXXXX displayed please Helen.

Thank you
Customer: replied 3 years ago.
On the model of my phone I dont have an option call settings
Expert:  Richard replied 3 years ago.
ok, do you see Call Helen?

Or Phone?

Customer: replied 3 years ago.
No all that is in settings is sound and display and blocking and numerous other things but nothing to enable me to change caller I'd
Expert:  Richard replied 3 years ago.
ok, then it is set by your provider.

But, is it all people you call or just these two? Meaning other people see your number

Customer: replied 3 years ago.
Yes other people see my number it's just these two people who don't Vodafone is my provider
Expert:  Richard replied 3 years ago.
ok, then it is their phones that are the issue Helen.

This is an on/off service. Either its on for everyone of off for everyone, it cannot be per people, this is not possible, so it will be the setup on their phone that is the problem.

I would start with having them delete your contact entry in their phone and then calling them (so it will not match against the contact).

But the issue is on their side.

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