hi todd cant get the sim out tryed taking it off of automatic in setting but nother is the net work down
Thank you for your reply.
To remove SIM card locate the small hole on the phone's side. Unfold a paperclip and slide an end into the hole.
Please check the picture below (instruction how to remove SIM card).
If you still have problem to remove SIM card try the solutions below please:
1. Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
2. Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Please keep me updated. I'll be waiting for your reply.
hi done what you said it comes up network not available
hi i got it from thedirectly from the provider it was on orange but now on e e and yes this the first time i have had any trouble with it but last week i did down load the new ios 7,8 but its been ok up til now
ok thanks for your help i no i have paid my bill so it cant be that and i cant get the sim out will pop in the phone shop tomorrow
i have paid my bill two weks ago so that is not the issue at all