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Eric
Eric, Android Expert
Category: Mobile Phones
Satisfied Customers: 1251
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have a nokia 630 phone and I am unable to get skype and other

Customer Question

I have a nokia 630 phone and I am unable to get skype and other apps . When i try I just get ( unable to find an account ) I can get the inter net on the phone and I have tried to sign nito a microsoft account on my computer and I think I have done so . thanks m.scott
Submitted: 3 years ago.
Category: Mobile Phones
Expert:  Viet-Cell Phone Tech replied 3 years ago.

Hello Malcolm! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Are you able to sign in your microsoft account at the website http://account.live.com/?

Are you able to sign in your skype account on your computer?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.

I am able to sign on to microsoft on my computer. I am also on skype on my computer and I think I am with windows xp m. Thanks m.s.

Expert:  Viet-Cell Phone Tech replied 3 years ago.

You're welcome. Can you please confirm the followings on the computer:

1. Go to the website below and confirm that you are able to sign in with your email address:
http://account.live.com/

2. Go to the website below, and then sign in your skype account
https://login.skype.com/login
, and/or there, click on Microsoft account, and sign in with your email address

Also, please let me know the followings:

Is this a new phone or was it working previously?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Edit: Please let me know if you still need help with this. Thank you,