Thank you. It did not give an error code. I don't know whether she had icloud enabled on her phone as she runs it independently although using my apple id account. I think she must have some sort of icloud connection sbecuase I buy the music on my phone and it can be downloaded onto hers.
I am afraid to do that as I think she will lose all of her contacts and photos. We are not worried about the music.
ok. I'll do that now.
I have just done this and it is only my contacts and not hers that are on the icloud
There is no other icloud account. When you turn on the phone it displays the apple logo and a usb cable telling you to connect to itunes
Ok I will do that now
Her device is not listed
OK I will try that